Social Services Directory

Locals facing tough times are encouraged to make use of the community support that is ready to rally
around them.

If you’re unsure of who to contact for support you can touch base with Waimakariri District Council on 0800 965 468 (0800 WMK GOV) for a steer in the right direction.

You can also download an A5 PDF brochure for printing which summarises the below. Either click on this sentence or the image below.

External Agencies – Who do I talk to?

image of seeking help shows strength brochureRural Support

Rural Support Trust

Farmers feeling anxious or those who need wellbeing support are encouraged to call Rural Support Trust.
0800 787 254
www.rural-support.org.nz

Ministry for Primary Industries (MPI)

Feed and grazing – If feed is a growing concern, the Ministry for Primary Industries (MPI) has support available for farmers needing help to source feed for livestock. The Feed Coordination Service connects farmers with surplus feed – such as silage, hay, or grazing – to farmers and stock who need it. Call 0800 FARMING (0800 327 646) to access feed support and follow the voice prompts.

Farm animal welfare – for advice and assistance, contact MPI on 0800 00 83 33.

Farmstrong
http://farmstrong.co.nz/

Animal Evac NZ

Animal Evac NZ is the country's only dedicated animal disaster management charity. Trained volunteer animal disaster responders help during emergencies to ensure animals aren't left behind during evacuations.
Join, donate, or find out more at
www.animalevac.mz

Money Concerns

Work and Income

If you have been affected by an emergency, Work and Income can help with a Civil Defence Payment for some costs. You don't need to be on a benefit to get this.
Find out more about Civil Defence payments and how to apply on their website:
0800 559 009
www.workandincome.govt.nz/products/a-z-benefits/civil-defence-payment

Mortgages
People should get in touch with their bank in the first instance.

Ministry of Social Development
Wage subsidies, benefits and
pensions, emergency housing
0800 559 009
www.msd.govt.nz/

Tenants Protection Association
03 379 2297
www.tpa.org.nz/

Local Business Support

Enterprise North Canterbury
03 327 3135
office@enterprise.co.nz
www.northcanterbury.co.nz/covid-19

Ministry of Social Development
Wage subsidies, leave support payments, redundancy and recruitment services.
0800 559 009
http://msd.govt.nz/

General Wellbeing

The Salvation Army| Rangiora Corps
03 313 2370
http://salvationarmy.org.nz/centres/nz/canterbury/rangiora

Community Wellbeing
North Canterbury Trust
03 310 6375
www.wellbeingnc.org.nz

Hope Community Trust
Counselling Services
03 928 3066
http://foh.org.nz/

Presbyterian Support
0800 477 874
https://psuppersouth.org.nz/

St John of God Waipuna
03 386 2159
www.sjog.org.nz/contact-us/st-john-of-god-waipuna

Age Concern
03 366 0903 or 0800 803 344
www.ageconcerncan.org.nz/


Family and Community Services – search engine
https://family.services.govt.nz/#/

Oxford Community Trust
03 312 3006
https://oxfordtrust.co.nz/

Social Services Waimakariri
022 3177 660 (Nicki Carter)
facilitator@sswaimak.nz

Health Advice and Social Isolation

Ministry of Health
0800 358 5453
www.health.govt.nz/coronavirus

Healthline
0800 611 116
http://health.govt.nz/your-health/services-and-support/health-care-services/healthline

COVID-19 Website
0800 779 997
www.covid19.govt.nz

Waitaha Health
0800 800 743
https://waitaha.health.nz/

Pegasus Health
03 379 1739
https://www.pegasus.health.nz/

Addiction Services

Problem Gambling Foundation
0800 664 262
http://pgf.nz/

Salvation Army Oasis Centre for Problem Gambling
03 365 9659
http://oasis.salvationarmy.org.nz/

Odyssey House Alcohol and Drug Support
03 358 2690
http://odysseychch.org.nz/

Family Drug Support
0800 337 877
http://fds.org.nz/

Mental Health

Sparklers
https://sparklers.org.nz/

Mental Health Foundation
www.mentalhealth.org.nz/Alright?www.allright.org.nz/

Canterbury DHB Crisis Team
0800 222 955
http://cdhb.health.nz/health-services/service/mental-health-addictions

National Counselling Line
Txt 1737
http://1737.org.nz/

Yellow Brick Road - supporting families
0800 876 682
http://yellowbrickroad.org.nz/

Comcare
WARMLINE 0800 89 9276 (0800 89 WARM)

Apps (free to download)
Mentemia
Virtual Hopebox

Legal and Budgeting Advice

Community Law Canterbury
03 366 6870
www.canlaw.org.nz/

Citizens Advice Bureau
North Canterbury
03 313 8822
northcanterbury@cab.org.nz
www.cab.org.nz

Budgeting Services North Canterbury
03 313 3505
servicemanager@bsnc.org.nz
www.bsnc.org.nz

Crime and Family Violence

NZ Police
Non-urgent issues via 105
In an emergency call 111
www.police.govt.nz

Family Violence
Non-urgent issues via 105
In an emergency call 111
If you’re in danger but can’t talk: call 111, stay silent, and push 55 and you will be put through to Police
www.police.govt.nz/advice-services/family-violence

Māori and Pacifica Support Services

Tuahiwi Marae
03 313 5543
https://ngaitahu.iwi.nz/te-runanga-o-ngai-tahu/papatipu-runanga/ngai-tuahuriri/

Te Puni Kōkiri
0800 875 839
http://tpk.govt.nz/

Te Putahitanga o Te Waipounamu
0800 187 689
http://teputahitanga.org/

He Waka Tapu
0800 439 252
http://hewakatapu.org.nz/

Purapura Whetu -
0800 4 WHETU (0800 4 94388)
http://pw.maori.nz/

ETU Pacifica
03 365 1002
http://cdhb.health.nz/health-services/etu-pasifika

Ministry for Pacific Peoples
www.mpp.govt.nz

Global Locals of Waimakariri - GLOW
027 293 3407 (Carolyn Boswell)

Office of Ethnic Communities
http://ethniccommunities.govt.nz/

Support For Children

Oranga Tamariki
0508 326 459
Contact@ot.govt.nz
http://orangatamariki.govt.nz/

Mana Ake
https://manaake.health.nz/

Free Parent Helpline
0800 568 856
http://parenthelp.org.nz/helpline

Talking with Children about COVID-19

Save the Children Support and Information
0800 167 168
www.savethechildren.org.nz

Home Schooling Advice

Ministry of Education
www.education.govt.nz

Plunket Line
0800 933 922
http://plunket.org.nz/plunket/what-we-offer/plunketline