Water Supply

The Waimakariri District Council operates 16 water supply schemes supplying water to over 15,000 properties.

Water Supply Problems

If you have a problem with your water supply, please call the Council on 03 311 8900.  If the problem is on the Council side of the 'point of supply', the Council's maintenance contractor will fix it for you.

It may be that your water supply problems are not the Council’s responsibility, for example, there is a private problem with the pipes in your house or the pipe between the Council’s service valve to your house is leaking. If this is the case, you will need to call a plumber and pay them to fix the problem.

For an application to obtain a permit to use a fire hydrant, please contact the Water Asset Manager on 03 311 8900.

Drinking Water Safety

The Council operates water supply schemes to the Drinking-water Standards. Levels of nitrate and other contaminants of interest are monitored by the Council for reticulated water supply schemes. Safety and testing of private wells is the responsibility of the well owner.

Available resources:

Drinking Water Testing

View the parameters required to be tested (as a minimum) to determine the potability of drinking-water.

Drinking Water Test Suite

Managing a Private Well Supply

The following booklet has been put together for local private water supply well owners, and contains information on how to ensure water supplied to a home or workplace is safe to drink.

Private Well Testing

Fill in this quick and easy online form to request private well water testing.