Pay It...

You can pay for a number of Council services online. You will need to create/log in to your eServices account in order to make these online payments. Create or sign in to your account here eServices.

Pay Rates Online

Secure online credit card payments using Visa or MasterCard can be made through our eServices portal.

A convenience fee of 2.34% of the amount paid applies for all payments made using this method - Waimakariri District Council does not receive any of this fee. Please have your Valuation Number handy (on your Rates bill) and your credit card number.

For more information and other methods of paying rates, please see our Paying your rates page.

Pay Your Rates Online.

Pay Animal Registration Online

Pay for your animal registration online through our eServices portal.

Secure online credit card payments using Visa or MasterCard can be made through our eServices website. A convenience fee of 2.34% of the amount paid applies for all payments made using this method - Waimakariri District Council does not receive any of this fee.

Pay Animal Registration Online.

Pay Debtor Invoice Online

Secure online credit card payments using Visa or MasterCard can be made through our eServices portal.

A convenience fee of 2.34% of the amount paid applies for all payments made using this method - Waimakariri District Council does not receive any of this fee. Please have your Valuation Number handy (on your Rates bill) and your credit card number.

Pay Debtor Invoice Online.

Log in to eServices

Already have an account? Login to eServices.

How to Register for eServices

If you are a resident in the Waimakariri District, you may register for our eServices. Registering for eServices will allow you access to your own information. Corporate customers and solicitors can also register.

On our eServices website anyone can view property and land information, including valuation and current rates, lodge and review service requests and view the status of a building consent.

When you are registered you can also:

  • view your current rates payments and balance
  • view and update your contact details held by the Council.

Registration is a two-step process.

  1. If you are an individual or property owner, fill out the User Registration form. If your property is in the name of a company or trust, or you are a corporate customer, use the Business Registration form. If you tick 'I'm a Property Owner', you will need to enter your valuation number (from your rates invoice) in the box that comes up. Once you have registered, you will receive an email stating that your registration has been received and will be reviewed.
  2. You will receive a further email letting you know that your registration has been completed. This may take a couple of working days to be received. This email will contain your username and password. The first time you login you will be asked to change this password. Once the password has been changed, you will be required to login with your new password.

Login to eServices.

Other Ways to Pay

There are other ways to pay if you don't have an eServices account. Find out more information on payment methods.

We are working on increasing the scope of our online payments and hope to have more services available to be paid through our eServices portal.

In the meantime, payment for services not able to be paid online can be settled in person at any of our service centres or via online/phone banking.



Find It...

Find property rates, building consents, and access burial and cremation records for Council-owned cemeteries. Trying to find something else? Type in your query into our search bar at the top of the page.

Cemeteries Search

Our new online cemetery search now has a map showing the plot location.

You can access burial and cremation records for Council-owned cemeteries in Rangiora, Kaiapoi, Oxford, Cust/West Eyreton and Birch Hill.

Go to the Cemeteries search.

The information available is sourced from historic Council records and while we have made every effort to ensure its accuracy, we are aware that there may be errors and omissions.

If you find records that are incomplete or not correct, please let us know by emailing office@wmk.govt.nz or phone us on  03 311 8900 so that we can update our database.

Building Consent Search

Search the status of building consent applications.

You can search the status of your own building consent, or others that are of interest to you if you know the building consent number.

Go to the Building consent search.

Rates and Property Search

View rates, property and valuation information on residential and commercial properties in the Waimakariri district.

If you want to know the rating valuation or rates payable on a property, you can search our rating database by valuation number or address.

Go to the Rating search.



Report It...

If you spot something in our District such as litter, a pothole or vandalism, you can report this instantly to the Waimakariri District Council from your mobile phone or computer.

Lodge a Service Request

Service requests can be lodged for the following categories: cemeteries, dog complaints, drains, footpaths, litter/rubbish, parks, public water supplies, roads and streets, rubbish/recycling collections, sewer, signs, trees, vandalism/graffiti and water races.If you would like to report an issue, or need something fixed or attended to, you can lodge a service request.

Lodge a service request online via:

Service requests can also be lodged by emailing office@wmk.govt.nz, calling us on 0800 965 468, or visiting one of our service centres.

If your request is urgent (e.g. excessive noise or flooding) and it is outside of office hours, please phone 03 311 8900 (toll-free from Christchurch 03 327 6834).

Track a Service Request

You can also track the progress of a service request once it has been lodged.



Fill It In...

You can fill in and submit select forms quickly and easily online. All other forms and applications are able to be viewed by category and downloaded from our applications and forms page.

Parking Ticket Explanation

If you have received a parking ticket and would like to explain the circumstances, fill out the parking ticket explanation online form.

Register for Electronic Building Consent Application

If you are interested in receiving and submitting your Building Consents electronically, please register your interest by filling in the form. Once we have received your registration, we will come back to you with more details on how to submit an application as soon as possible.

Please note: At this stage electronic building consent applications are intended for architects, builders and other regular users. Electronic applications must be made in the prescribed document format.

Other Forms and Applications (downloadable)

Visit our applications and forms page to browse, view and download all other forms and applications.



Book It...

Are you hosting an event and interested in booking one of our facilities? Expand to view bookable halls and meeting venues and explore spaces, availability and photos.

Meeting Venues and Halls

All rooms for the Rangiora Town Hall, Oxford Town Hall and Woodend Community Centre can now be viewed, booked and paid for online. Book via the Halls and Meeting Venues page.

All other bookable halls, reserves and pavilions can be viewed in the list on this page. For these other spaces, visit any Service Centre to book and pay over-the-counter or just give us a call and book over the phone (0800 965 468).



Request It...

Anyone can request information held by the Council by filling in the online Information Request form below. Solicitor Rates Settlement Enquiries are available through eServices.

Official Information Request

Anyone can request information held by the Council under the Local Government Official Information and Meetings Act 1987. The information requested must be made available, unless there is a good reason under the Act for withholding it.

If you would like more information on making an Official information request, please go to our Official information requests page.

If you would like to submit a request online, use our Official information request online form.

Solicitor Rates Settlement Enquiry

Solicitor Rates Settlement Enquiries are submitted through the Waimakariri District Council’s eServices.  Log in here.