Contact Us

Want to make an enquiry, get something fixed, or just give us some feedback? You can contact us in many ways.

When to Phone us First

For problems that need more urgent attention, such as noise complaints and roaming dogs, please phone us first on 0800 965 468 (0800WMKGOV).

Snap Send Solve

You can raise an issue via the Snap Send Solve app. It's simple, free and fast way to report something to Council if you spot an issue in the community. The next time you spot a problem, snap it and send it in and WDC will solve it. Download the Snap Send Solve app from Google Play or the Apple Store. Find out more about Snap Send Solve.

FAQs & Fact Sheets

Check our frequently asked questions for a range of common questions and answers. Our fact sheets also cover a range of popular topics.

Contact Form

Contact our Customer Services team via our form below. The Customer Services email is only monitored during Rangiora office hours. If you have an urgent request outside of office hours, phone 0800 965 468 (0800WMKGOV).

Additional ways to Contact Us...

Rangiora service centre

Address: 215 High Street, Rangiora
Phone: 0800 965 468 (0800WMKGOV)
Fax: 03 313 4432
Email: office@wmk.govt.nz
Opening hours: Monday to Friday 8.30 am to 5 pm
View map

Kaiapoi service centre

Address: Ruataniwha Kaiapoi Civic Centre, 176 Williams Street, Kaiapoi
Phone: 0800 965 468 (0800WMKGOV)
Email: kaiapoi@wmk.govt.nz
Opening hours: Monday to Friday 9 am to 5 pm
View map

Oxford service centre

Address: 34 Main Street, Oxford 
Phone: 0800 965 468 (0800WMKGOV)
Email: oxford@wmk.govt.nz
Opening hours: Monday to Friday 9 am to 5 pm, Saturday 10 am to 12 noon (limited services)
View map

All of our service centres are closed on public holidays.

After hours

For urgent calls outside of office hours phone 0800 965 468 (0800WMKGOV).

Postal address

Waimakariri District Council
Private Bag 1005
Rangiora 7440

Email

If you have a general enquiry, would like to give us feedback or make a complaint, email us at office@wmk.govt.nz or use our Contact form. Please note that our email is only monitored during Rangiora office hours, Monday to Friday, 8.30 am to 5 pm (closed on public holidays). For urgent attention out of these hours, phone 0800 965 468 (0800WMKGOV).

If you would like to report something that needs fixing or attention from us, please lodge a service request.

If you would like to notify a change of postal address please use the change of address form

Website

For any queries or comments about this website, email webmaster@wmk.govt.nz.

Social media

Keep up to date with the latest news, job vacancies, consultations etc. by following us on social media - we are on Twitter, Facebook, YouTube and Flickr.

Media enquiries

Click here for all media enquiries.