Reports & Surveys

A range of surveys and other research projects are undertaken by the Council. The results of these contribute to various aspects of Council policy-making, including the Council's Long Term Plan and the District Plan.

Reports are produced each quarter to track residential and business growth in the District.  They have a particular focus on the District's  main centres for business: Rangiora, Kaiapoi, Woodend, Pegasus and Oxford.

The reports monitor growth in population and the housing sector, economic data helps to track spending, while Gross Domestic Product and unemployment rates help us understand how the Waimakariri District is performing on a national and regional level.

Community Surveys explores the attitudes of Waimakariri District residents about aspects of their community and environment. Undertaking this survey helps Council to meet its obligations under the Resource Management Act 1991 to undertake state of the environment reporting. The responses also contribute to knowledge of community priorities and residents’ views of topical issues.

Issues surveys seek community views about a range of other issues such as 'likes', 'dislikes' and changes 'wanted' and 'not wanted', and other possible issues that pertain to the local area.

To view earlier reports, please contact Customer Services on 0800 965 468 or email office@wmk.govt.nz.

The Customer Satisfaction Survey 2025 is the eleventh in a series of surveys conducted by Council every three years since 1992.

The purpose of the survey is to understand customers' perceptions of the range of services provided by Council and identify any changes or improvements residents would like to see.

Please note: Due to a significant change in the survey methodology, including the sampling approach used for the 2025 survey, the results are not directly comparable with, or trendable against, the results of previous survey rounds.

The full survey report provides insights into residents' satisfaction levels and places these in context through information on awareness and use of Council services and facilities.

The Annual Benchmarking Report enables fair and consistent comparison of Council's satisfaction scores with those of 21 other councils.

To view earlier survey reports, please contact Customer Services on 0800 965 468 or email office@wmk.govt.nz.

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Last reviewed date: 09 Feb 2026