Kerbside Collections

In 2019, the Waimakariri District Council entered into a new expanded kerbside collection service where it introduced optional organics and rubbish wheelie bins for residents and businesses within the Council's kerbside collection area. Those who choose to opt into the service, will have the cost of their choice added to their rates.

What the bin check info means

We’re working hard to reduce contamination levels of the District’s recycling, which has been so high over recent months that many truckloads have had to be sent to the landfill, instead of being processed to sell to local and international markets.

We’ve been doing bin spot checks to look inside recycling bins to see what the common items are that are contaminating recycling. When we do this, we will leave educational information with residents letting them know how their bin looked. In many cases people’s bin’s look great, and we’re letting them know that too.

Here's what the info means:

You've bin checked...

If you received an A5 flyer like this in your letterbox it’s to let you know that we spot checked your bin, and it was looking awesome and will be collected as normal. You just need to keep doing what you’re doing. Thanks again for doing the right thing with your recycling.

Your bin looked great

if you received a small flyer like this, the majority of your recycling was correct, which is great and your bin will still be emptied as normal. There were just one or two items we wanted to let you know shouldn’t have been in there. It will have a tick beside the items to rethink for next time.

A tag around your bin handle

This means there were too many incorrect items in your bin and we are unable to empty it on this collection cycle. We’ll leave educational material letting you know what the correct items are for each bin. You’ll need to remove the incorrect items and put your bin out for collection on your next recycling day. If you can’t wait until then, you can drop separated recycling, free of charge, to the transfer station recycling area.

We need your help Week Ten

To look more closely at what is causing recycling bin contamination, we're doing bin spot checks across the District.

Between May and June 2020 179 truckloads of recycling had to be dumped because contamination with rubbish was so high it couldn’t be recycled, costing ratepayers an extra $122,700 in dumping fees. We needed to look inside bins to see what the common contaminants were, so that we can offer education to help clean up our recycling.

We're asking residents to take a close look at how they're recycling to check they're getting it right.

View the contamination stats here.

We've been finding a lot of food, dirty nappies, tetra pak containers, soft plastic, takeaway cups, lids and other items that cannot be processed for recycling in the yellow bins next time.

If we spot check your bin, we'll leave a flyer in the letterbox or a tag on the bin. A tag on the bin means it was too contaminated to empty, and we'll note the items that need to be removed so that it can be emptied next collection day.

Residents who continue to put rubbish or non-recyclable items in their yellow bin will receive a letter letting them know the next steps.

The Council are dedicated to its recycling programme’s success. People who continue to put the wrong items the yellow bin, will have the bin removed. The service will still be charged for in rates.

Things to remember

  • Recycling needs to be clean and correct so that it can be processed for recycling allowing it to be given another useful life
  • We can only take what can be recycled and items must be clean
  • We only take hard plastic bottles and containers from the kitchen, laundry or bathroom plastic types 1, 2 and 5 (the plastic type is usually found inside a triangle on the bottom of the container)
  • No lids or tops of any kind, and if you’re in doubt, leave it out of your recycling bin
  • No soft plastic - that's anything that can be scrunched into a ball.

Joining the kerbside collection service

Take a look at out our Guide to the Kerbside Collection Service or read more below about the ins and outs of kerbside collections below.

Never miss a collection day again!

Automatically receive text or email kerbside collection reminders when it's time to put out your kerbside bins.

Sign Up Here

How to opt in for organics and rubbish bins

If you decide to opt in for kerbside organics or rubbish wheelie bins, you can call us and your order will processed by our team. You will receive an invoice for the delivery fee and the collection costs to the next 30 June. Once we receive payment, an order will be placed and we’ll let you know when to expect delivery.

Your new bin will have your property address labelled on it so that you know the bin belongs at your home. A bin allocated to a property has to stay at that property. Please leave the bin behind when you are moving out.

Organics and rubbish bin costs are added to rates, so the service is only available to the owner of the property. Tenants will need to discuss new bin collections with their landlord.

* The Council’s Organics bin and rubbish bag collection services are not available in the extended Ohoka Collection Area

Order kerbside bins online.

Fees and charges

A bin delivery charge applies when bins are delivered or removed from a property. This is separate to the pickup charges. For more detail, visit our kerbside bins fees and charges page.

Recycling wheelie bins have been allocated to each property that is rated for the kerbside collection service and the cost of collection is included in your rates.

Rubbish bags are user-pays and aren’t charged in rates. The cost of the bag covers the collection and disposal fees for households located within the Council's Kerbside Collection Area. These are available from most supermarkets and all Council Service Centres in the District. For anyone located outside of the Kerbside Collection Area, bags can be disposed of 'for free' at the Southbrook Resource Recovery Park or the Oxford Transfer Station.

Moving into a new build

You’re entitled to a recycling bin if your property is within the Council’s kerbside collection area.  Phone or call into any Council Service Centre to tell us that you would like a bin delivered. Remember to leave any bins at the previous property as they belong to the property.

If you want to select organics and rubbish bins for your property, contact us to make arrangements on 0800 965 468.

Your kerbside bins

It's important to make sure the right stuff is going in your bins. Click below for a list of what can and can't go in your kerbside bins, what to do in the event of a missed collection or a missing bin.

What goes in the bins

The Council has introduced an expanded kerbside collection service that includes organics and rubbish bins, in addition to the recycling bin and Council branded rubbish bag collection. Find out what we can and can't take in each of the bins:

Rubbish BinOrganics BinRecycling Bin
Download Rubbish Brochure Download Organics Brochure Download Recycling Brochure

We Take:

  • General household waste
  • Plastic types 3, 4, 6 and 7
  • All soft plastic including biscuit trays, shopping bags and wrappers
  • Plastic lids
  • Non compostable garden waste like cabbage tree and flax leaves
  • Old shoes and clothing
  • Tetra-Pak and liquid cartons like soy, stock or yoghurt cartons
  • Wrapped broken glass or china

Please note that there is a 70kg weight restriction on your rubbish bin, and a 15kg limit for Council bags.

We Take:

  • Garden waste, prunings, branches, leaves, grass clippings and weeds
  • Food waste such as bread, dairy products, fruit, fish, vegetables, meats and bones
  • Coffee grinds and tea bags
  • Food soiled cardboard containers like pizza boxes, paper hand towels, serviettes
  • Shredded paper
  • Paper items smaller than an envelope, apart from till receipts (these may have a thermal or plastic film making them difficult to break down)

Please do not put garden or food waste in bags.

Please note that there is a 70kg weight restriction on your recycling bin.

We Take:

  • Rigid plastic household bottles and containers plastic types 1, 2 and 5 (without lids)
  • Clean, flat cardboard
  • Aluminium cans
  • Metal tins
  • Aerosols
  • Glass bottles and jars without lids
  • Clean mixed paper (no smaller than an envelope)

Please make sure items are loose in the bin, not in bags.

There is a 70kg weight restriction on your recycling bin. If it exceeds this, it may not get collected.

Continued contamination of the recycling bin may result in the withdrawal of the service.

We Don't Take:

  • Explosives and flammable material
  • Automotive products, paints and solvents
  • Household cleaners
  • Liquid and dry chemicals
  • Batteries

Domestic quantities of household batteries, cleaners, paints and solvents, garden sprays and chemicals, used engine oil and other automotive products and domestic hazardous wastes in general can be dropped off at the transfer stations to be safely disposed of for free.

Find out more about hazardous waste here.

We Don't Take:

  • Compostable packaging
  • Flax or cabbage tree leaves
  • Noxious plants or weeds
  • Plastic bags, food wrap, containers or pot plants
  • Timber, sawdust or ash
  • Animal waste
  • Glass, metal, stones or bricks

We Don't Take:

  • Plastic types 3, 4, 6 or 7
  • Plastic film, wrappers, shopping bags or any soft plastic
  • Small yoghurt pottles or anything smaller regardless of the plastic type
  • Plastic type 5 containers that have contained agricultural or toxic chemicals or engine oil
  • Non-rigid plastics of any plastic type (like biscuit or sushi trays)
  • Tetra-Pak or liquid cartons (non-foil lined ones can be dropped in the 'Trees for Canterbury' bin at the Southbrook Resource Recovery Park for free)
  • Shredded paper or paper items smaller than an envelope
  • Window glass, perfume bottles
  • Compostable packaging
  • Takeaway cups
  • Any lids from containers, bottles or jars.
  • Liquids or food
  • Polystyrene
  • Foil or other metals (e.g. aluminium pans)
  • Window glass or light bulbs
  • Clothes, shoes or toys
  • Batteries (household quantities can be dropped at the transfer station for free)
  • Any pot plant containers, regardless of the plastic type (these can be dropped at the Southbrook Resource Recovery Park for free)

When to put your bins out

Rubbish, organics and recycling are collected on the same day of the week, but at different frequencies. Kerbside collections in the Waimakariri are split into Week 1 and Week 2 recycling collections, and this dictates when your kerbside bins are collected.

You can check this map and enter your address to find out if your collection day is a Week 1 or Week 2. And we have these handy calendars showing which days to put each bin out.

Having trouble remembering what bin is collected when? Click here to set up email or text reminders.

  • Organics are collected weekly
  • Recycling is collected fortnightly
  • Rubbish bag and bin collections are fortnightly on the alternate week to your recycling.
  • Have your bins at the kerbside by 7am on your collection day. Your collection day and week is printed on the bin address label
  • Place the bin so the handle is facing away from the road and clear of obstacles. If a car is in the way, place the bin in front of it if possible
  • Please do not overload, compact or overfill your bin as there is a 70kg weight limit, and the bin will only be collected if the lid is fully closed
  • Don't place bags or other items on top of your bin
  • Some streets only have one-way collections. Bins must be placed on the correct side of the road to ensure collection. If you are new to an area, check where your neighbours place their bins for guidance
  • Make sure that you bring your bin inside your property as soon as you can on your collection day once it’s been emptied, and don’t leave it out on the street overnight
  • If it's windy, or high winds are forecast, pop your bin out on the morning of your collection day to avoid it being blown over during the night and spilling its contents.

Sign up for text or email alerts

Never miss a collection day! Sign up for text or email alerts to receive a reminder the day before your bin needs to go out. Just click on the link, enter your address and click on 'Set Reminders'. You will then be asked to choose your reminder preferences.

Sign Up Here

Missed collections

  • If you've missed your collection, you'll need to put your bin or bag out on the next collection day, or take it to the Southbrook Resource Recovery Park or the Oxford Transfer Station
  • If your bin was out at 7am and it met our collection criteria, contact our Customer Services Team on 0800 965 468 and we can look into it for you.

Missing bins

If any of your bins go missing on your collection day, call the Council or email us ( within 24 hours to let us know. Check with your neighbours in case they have taken it in by mistake, and if you do find it contact us again as soon as possible to tell us it’s been found.

Missing bins will be replaced at no charge if they are reported within 24 hours of the collection day they disappeared. There will be a charge for bins to be replaced if they are reported as missing outside that 24 hour period. You can find out the fees and charges here.

Bin deliveries are made on Thursdays and Fridays. If missing bins are reported to us by midday on Wednesday, the bin should be replaced that same week, otherwise it’ll be replaced at the end of the following week.

stylised black rubbish bagUsing rubbish bags

Click to find out more information on using Council rubbish bags as an alternative to the red kerbside bin.

Council rubbish bags

  • $3.20 per bag for a single bag
  • $16.00 for a five pack
  • $32.00 for a 10 pack
  • $77.50 for a 25-pack

Bag charges aren't just for the manufacture and supply costs of the bags themselves, it also includes Council's refuse collection and disposal costs for households within the kerbside collection area.

Those outside of the collection area can drop the bag off to the Southbrook Resource Recovery Park or the Oxford Transfer Station as the bag charge includes disposal fees.

Rubbish is collected fortnightly on the opposite week to recycling. Please have your refuse bags on the ground at the kerbside by 7am on your collection day. Sign up to receive text or email reminders so you never miss a collection day.

There is a 15 kg weight limit per bag.

Only Waimakariri District Council rubbish bags will be collected. This is because the cost of the bag includes collection and disposal costs for households within Council's kerbside collection area. This makes them user pays.

'Official' Council bags can be purchased from any Council Service Centre and most local supermarkets. Learn more on the official rubbish bags fact sheet.