Report an issue/Request a service

If you would like to report an issue, or need something fixed or attended to, you can lodge a service request.

If your request is urgent (e.g. excessive noise or flooding) and it is outside of office hours, please phone 0800 965 468.

To lodge a service request, you can go directly to our eServices site or select the type of request you wish to lodge from the list below. If you have a general enquiry, you can email us at

Alternatively, if you have a smartphone, you can lodge a service request by using the Snap Send Solve app.