Report an issue/Request a service

If you would like to report an issue, or need something fixed or attended to, you can lodge a service request.

If your request is urgent (e.g. excessive noise or flooding) and it is outside of office hours, please phone 03 311 8900 (toll-free from Christchurch 03 327 6834).

To lodge a service request, you can go directly to our eServices site or select the type of request you wish to lodge from the list below. If you have a general enquiry, you can email us at office@wmk.govt.nz.

Alternatively, if you have a smartphone, you can lodge a service request by using the Snap Send Solve app.

• Cemeteries
• Dog complaint
• Drains
• Footpaths
• Litter/rubbish
• Parks
• Public water supplies
• Roads and streets
• Rubbish/recycling collections
• Sewer
• Signs
• Trees
• Vandalism/graffiti
• Water races