COVID-19 Alert Level 2 Find out what Level 2 means for Council services and facilities... Read more
eServices login, pay rates, animal registration and debtor invoices online, report an issue, request information, track an application or fill in an online form. Find out more about all available online services...
The Fencing of Swimming Pools Act was introduced to protect young children from the danger of drowning.
The Council has 112 units in Kaiapoi, Oxford, Rangiora and Woodend for people over 65 with limited means.
You can share your views about the Council's plans and projects by making a submission.
The Waimakariri District Council is one of the largest employers in the Waimakariri District and has become an employer of choice.
We need to collect personal information about ratepayers, residents and the people we interact with (our customers) in order to deliver services and carry out our statutory functions. We want our customers to feel comfortable about sharing their information with us and so this statement provides transparency about our privacy practices.
Privacy is more than a compliance obligation for us. Managing personal information with care and respect aligns strongly with Tā mātou mauri (Our Principles), and especially our commitment to acting with integrity, honesty and trust. Getting privacy right is fundamental to maintaining the trust and confidence of our customers and stakeholders.
This privacy statement explains what personal information we collect, how we store, use and share it, and how you can access or correct your own information. You can read on for a detailed explanation of our privacy practices, but here’s a few important things to know:
If you can’t find the information you need in this statement, or you have concerns about the way we are managing your personal information, then please ask us, by emailing email@example.com.
We may update this privacy statement from time to time, for example to reflect changes to the Privacy Act 2020 (the Privacy Act), so take another look occasionally to see what might have changed. This statement was last updated in March 2020.
We collect personal information directly from you when you engage with us. Subject to our obligations under the Privacy Act, we may also collect personal information about you from third parties (such as other councils or government agencies) where this is necessary for us to deliver services. We also generate personal information as we carry out our functions and deliver services to you. In all cases, we make sure we only collect the personal information we really need to get the job done.
The personal information we may collect or generate as part of delivering services and carrying out our statutory functions will depend on the particular services requested, but includes:
(back to top)
We use CCTV cameras, which collect still or video footage, in a variety of places and circumstances, when this is necessary to deliver our statutory functions, such as managing infringements and ensuring that our public spaces are safe. For the most part, you will notice when we use CCTV because you will see the cameras and our signage indicating that they are operating. We have CCTV cameras operating:
When you visit our website or use any of our online services, we may collect the following additional information about you (though please note we make no efforts to associate this with your identity):
We use “cookies” to generate a lot of the information listed above, including to track the way you have used our website. Cookies are small text files that are sent by a website and stored on your computer’s hard drive. You can manually disable cookies at any time in your browser settings without affecting your ability to use our website. While cookies can generate identifiable information, we make no effort to link this information with your identity.
You can read more about how we deliver online services in our Online Services Terms and Conditions.
In order to carry out our functions and deliver services, we need to use your personal information in the ways set out below. Where we need to use information in a way we have not anticipated here, we will only do so if required or permitted by law or with your authorisation.
We will useyour personal information to:
To meet the uses and purposes set out above, and to effectively carry out our functions and meet our legal obligations, we may need to share your personal information with other people or agencies. Where we believe it is necessary to share your personal information with a third party, we will only ever share the minimum amount required to meet our purposes.
We may need to share your personal information with:
We use trusted third party providers to store and process our data, including enterprise technology solutions designed specifically for local government, because we believe this is more secure and cost effective.
Wherever our data is stored, we take all reasonable steps to ensure that it is protected against loss, unauthorised access, disclosure or modification, or other misuse. As well as selecting service providers with strong security safeguards built in, we have appropriate internal policies, procedures and controls in place to ensure that personal information is protected from unauthorised use or disclosure.
We retain personal information only for as long as we need it, and in compliance with the requirements of the Public Records Act 2005. CCTV footage is generally overwritten every few weeks.
The Privacy Act gives you rights to request access to and correction of the personal information we hold about you. You can also take steps to control the ways we use your information (such as opting out of receiving newsletters), and you can complain to us at any time if you think we have misused your personal information.
To exercise any of these rights, please:
You have the right to request a copy of the personal information we hold about you (whether we have collected it from you directly or from a third party). You also have the right to ask us to correct your information if you think it’s wrong.
We will need to verify your identity before processing your request but, once we’ve done this, we will process your request as soon as possible, and no later than 20 working days after we receive it.
We will be as open as we can with you, but there may be times when we need to withhold information from you in accordance with our obligations under the Privacy Act and/or LGOIMA. For example, we may need to withhold information about complaints we have received if we believe that releasing it would involve the unwarranted disclosure of information about someone else. If we do need to withhold information from you, we will tell you why.
If you have made a correction request, and we refuse to correct information because we believe it is accurate, you have the right to attach a statement to the information that explains the correction requested.
You can opt out of receiving our newsletter or being included on any other subscription list by following the unsubscribe link at the end of the email or contacting us. You can opt out of our cookies when you use our website by manually disabling cookies in your website browser.
However, if you want us to provide you with a service, such as a consent or permit application, then we may not be able to stop using your information, especially if we’re using it to do something we’re required to do by law.
If you have any concerns about the way we have managed your personal information, or you believe we have unlawfully refused your request for information, please let us know, and we will try our best to resolve it.
If we cannot resolve your concerns, then you have the right to complain to the Office of the Privacy Commissioner. Details for making a complaint to the Privacy Commissioner can be found at privacy.org.nz/your-rights/making-a-complaint/.