Rates rebate scheme

Assistance of up to $610 may be available if your income is under or around $30,000 p.a.


The rates rebate scheme provides a subsidy to low income home owners and ratepayers on the cost of their rates. A rebate is required to be claimed during the rates year for which it is payable, therefore claims cannot be made for past years.

Eligibility criteria and rebate formula

The first step is to establish that:

  • you pay the rates on the address that you live at, and
  • you were living there at the start of the rating year (1 July 2016), and
  • your name is on the rates bill.

Once your eligibility has been confirmed, Council staff will assist you to complete the application form and calculate your entitlement using the formula that considers:

  • your gross income for the preceding tax year ending 31 March 2016
  • the amount of rates you are required to pay
  • the number of dependants in the household.

Testing your eligibility

You are able to check your eligibility for a rebate by:

What should I do if I think I am eligible for a rebate?

Although this is a government scheme all claims are made to the council where you pay rates. You may need to bring with you details of your gross income for the tax year ending 31 March  2016 including details of interest, dividends etc. Please refer to the table below.

Source of incomeEvidence to bring
Interest and dividendsBank or company tax certificates
Any payment from WINZ (Work & Income) for the full yearNo evidence needed
Payment from WINZ for part of the year onlyConfirmation of amount received
EmploymentGross income for tax year ending on 31 March 2016. Your employer or IRD can provide this.
Self-employmentAccounts for the tax year ending on 31 March 2016. Your accountant or tax agent can provide this.

How long will it take to process my application?

A typical application will take around 15 minutes and confirmation of the outcome will be given at the end of the process. If you are self-employed or have overseas income, allow a bit longer.

When to apply

If you received a rebate in the previous year we will write to you near the end of June to advise the procedure for the next years’ rebates.

Rebates will be issued from 18 July 2016 through to 30 June 2017. You do not need to pay your rates on the day that you get your rebate.

What information do I need to bring?

Bring your latest rates assessment if you have received it, and details of your income for the year ending 31 March 2016 (refer to the income table above). If the property is in the name of a Family Trust, you need to be named as a Trustee on the Certificate of Title, and have your name on the rates database. You also need to live at the property.

Where to apply

Kaiapoi Service Centre:

Contact the Customer Services staff at Kaiapoi, phone 03 375 5008 for an appointment.

Oxford Service Centre:

Contact the Customer Services staff at Oxford, phone 03 311 9005 for an appointment.

Rangiora Service Centre:

Rebates will be by appointment during the peak period July-September. Contact the Customer Services staff at Rangiora, phone 0800 965 468 (0800WMKGOV), to make an appointment. Outside the peak time you are welcome to call at the service centre without an appointment.

Self-employed or overseas income

If you are self-employed or have overseas income please let us know when you book an appointment as it may take more time to process your application. Phone Customer Services on 0800 965 468 (0800WMKGOV) or 03 327 6834.

If you have any questions regarding the rebate scheme, or the application process, please contact the Council’s Customer Services Team on 0800 965 468 (0800WMKGOV) or 03 327 6834.