How to place your bins and rubbish bags

We want to make sure your bin is emptied and your rubbish bag is picked up on collection day. To help out, here are some guidelines...

• Put your bins and bags out before 7am on your collection day
• Make sure bins are spaced at least half a metre apart to help the collection arm lift them. Bins need to be well clear of letterboxes, fences, trees, posts and other street furniture, to reduce the chance of damage occurring when the bin is lifted – it swings back and up quite a long way.
• Smaller bins need to be visible so the driver can see them - not hidden behind larger bins
• If a car is in the way, place the bin in front of it if you can
• Rubbish bags should be on the berm, footpath or verge – not on top of bins or in the gutter
• Lids need to be closed flat – this stops contents falling on the street when it’s lifted for emptying
• The lid opening needs to face the road
• We can’t pick up over-flowing or bins over 70kg
• If it’s windy, or high winds are forecast, pop your bin out before 7am on the morning of your collection day rather than the night before. We can provide a special clip to help stop the lid coming open if it gets blown over. Contact us on 0800 965 468.