Seeking Help Shows Strength

24 April 2020

Locals facing tough times due to COVID-19 are being encouraged to not suffer in silence and make use of the community support that is ready to rally around them.

Waimakariri District Council have closed the Civil Defence Emergency Operations Centre but continue to play the role of coordinator and point people in the right direction for support and help when they need it.

At times like this it’s normal to feel distressed and to experience symptoms of stress related to COVID-19. Seeking help shows strength.

If you’re unsure of who to contact for support you can touch base with the Council on 0800 965 468 (0800 WMK GOV) for a steer in the right direction.

There are locals who are ready and waiting to help out. The following list is being regularly updated and all services on it are following COVID-19 protocols:

Support for families:

  • Presbyterian Support 03 313 8588
  • Age Concern Canterbury 0800 80 33 44.

Local food banks:




Temporary Accommodation:

  • For help to self-isolate if you can’t in your own homes or are travellers visiting New Zealand and do not already have suitable self-isolation accommodation arranged. You can find out more at

National helplines:

  • There is a dedicated Healthline 0800 number for COVID-19 health advice and information - 0800 358 5453. This is supported by online at For other health related issues call 0800 611 116
  • ‘Need to talk?' service on 1737 to talk with a trained counsellor
  • Youthline 0800 376 633 or free text 234. Their website also has a web chat facility

We are here to help. You can contact us in a number of ways: