Kerbside Collections

A new optional rubbish and organics bin collection service is available to households and businesses inside the Council's collection areas, and started on 1 July 2019. Only those properties that are rated for kerbside collection are eligible for this expanded service.

Targeted rates apply for these services, depending on the size of the bin and the type of service that’s selected. The service is available to the owner of the property as the cost is added to the rates, so tenants wishing to use the bin service will need to discuss it with their landlord.

Rubbish bags are user-pays and are not charged in rates. The cost of the bag covers the collection and disposal fees. These can be purchased at local supermarkets and Council Service Centres.

* The Council’s Organics bin and rubbish bag collection services are not available in the extended Ohoka Collection Area

Find out your collection day on our interactive map.

You can also sign up for kerbside collection reminders here.

To opt into the organics or rubbish bin service, phone our Customer Services Team on 0800 965 468. Your order will processed by our team and you will receive an invoice for the delivery fee and the collection costs to the next 30th June. Once payment is received an order will be placed for your bins and you will be advised when to expect delivery.

Fees & Charges: A bin delivery charge applies per set of bins delivered or removed from a property. This is separate to the pickup charges. For more detail, visit our kerbside bins fees and charges page.

Kerbside bins

Recycling wheelie bins have been allocated to each property that is rated for the kerbside collection service and the cost of collection is included in your rates. You may also opt in to receive an organics and rubbish bin service. Click here to view bin sizes and charges.

The Council's kerbside collection contractor owns all of the bins - each bin is branded with a serial number and is fitted with a Radio Frequency Identification Tag (RFID) and is allocated to a specific address. Each wheelie bin also has an address label to make identifying the bin easier, and so you know that the bin belongs at your home.

A bin allocated to a property has to stay at that property. Please leave the bin behind when you are moving out.

If you are moving to another house that is inside our collection area, there should be a recycling bin at that property unless the house has only just been built. A standard wheelie bin is 240 litres, but 140 litre and 80 litre bins are also available.

Please check whether there is a recycling bin, and what size bin it is, at your new property before you buy it or move in. There is a cost to replace a missing bin or to change a bin - if this is not done before you move in, then you will be liable for that cost.

If you move into a property where the owners have selected a rubbish or organics bin, the costs of these will be transferred to you. If you would like to change the bin sizes or cancel them, phone us on 0800 965 468.

Using your bin

  • Have your bins at the kerbside by 7am on your collection day. Your collection day and week is printed on the bin address label.
  • Place the bin so the handle is facing away from the road and clear of obstacles. If a car is in the way, place the bin in front of it if possible.
  • Please do not overload, compact or overfill your bin as there is a 70kg weight limit, and the bin will only be collected if the lid is fully closed.
  • Don't place bags or other items on top of your bin.
  • Some streets only have one-way collections. Bins must be placed on the correct side of the road to ensure collection. If you are new to an area, check where your neighbours place their bins for guidance.
  • Make sure that you bring your bin inside your property as soon as you can on your collection day once it’s been emptied, and don’t leave it out on the street overnight.

If any of your bins go missing on your collection day, call the Council or email us (office@wmk.govt.nz) within 24 hours to let us know. Check with your neighbours in case they have taken it in by mistake, and if you do find it contact us again as soon as possible to tell us it’s been found.

Missing bins will be replaced at no charge if they are reported within 24 hours of the collection day they disappeared. There will be a charge for bins to be replaced if they are reported as missing outside that 24 hour period. You can find out the fees and charges here.

Bin deliveries are made Thursday/Friday. If missing bins are reported to us by midday on Wednesday, the bin should be replaced that same week, otherwise it’ll be replaced at the end of the following week.

Refuse bag collection

Only 'official' Waimakariri District Council refuse bags will be collected.  'Official' Council refuse bags can be purchased from any of the Council Service Centres and most local supermarkets in the District. Council's retail price is $3.00 per bag for a single bag, $15.00 for a 5-pack and $30.00 for a 10-pack. A 25-pack is $72.50. These prices are effective from 1 July 2017. Find out the breakdown of refuse bag charges below.

Rubbish is collected fortnightly on the opposite week to recycling. Sign up to receive text or email reminders so you never miss a collection day.

Please have your refuse bags on the ground at the kerbside by 7am on your collection day.

Please do not overload your refuse bags as there is a 15 kg weight limit per bag.

Breakdown of refuse bag charges

Our bag charge isn't just for the manufacturing and supply costs of the bag itself - it also includes Council's refuse collection and disposal costs. This picture shows how the costs are broken down:

Rubbish bag with price breakdown

*Effective 1 July 2018

Incorporating these costs with the bag charge makes the bags completely user pays, which we hope encourages waste diversion.

All of the refuse collection contract and refuse disposal costs, plus the Council costs associated with administration of refuse bag supply/sales and the refuse collection contract, are recovered through bag sales. The annual rate for kerbside collection pays for the Council’s wheelie bin recycling collection service and the operational, administration, advertising and promotion costs associated with the recycling collection contract.

Moving to a newly built house

You are entitled to a recycling bin if your property is within the collection contract areas.  Please phone or call into any of the Council service centres to tell us that you would like a bin delivered. If you want to select organics and rubbish bins for your property, contact us to make arrangements on 0800 965 468.