What's happening with rates?

We’re projecting the average rates increase, excluding kerbside collection services, to be 4%. This compares to 4.3% which we signalled in the LTP and 4.5% we signalled in the last Annual Plan.

Rates increases are something we get a lot of questions about so we have dedicated space at the front of this document to explain what rates cover, how they are made up and why this varies from property to property.