Pay it online, report an issue or request a service, submit on it, or ask us.
The Fencing of Swimming Pools Act was introduced to protect young children from the danger of drowning.
The Council has a range of community buildings available for hire for recreational activities, events, meetings and private functions.
The Council has 112 units in Kaiapoi, Oxford, Rangiora and Woodend for people over 60 with limited means.
You can share your views about the Council's plans and projects by making a submission.
The Waimakariri District Council is one of the largest employers in the Waimakariri District and has become an employer of choice.
Complaints with regard to the Building Unit's level
of service should, in the first instance, be forwarded to the Council's
Building Unit Manager who will decide on further action to be taken in
regard to the complaint. If the outcome is deemed unsatisfactory by the
complainant, the matter will be escalated to the Manager
of Planning and Regulation.
All formal complaints to the Council must be
received in writing (email, letter or on the Building Unit complaint form
Complaints should be addressed to:
Building Unit ManagerWaimakariri District Council215 High StreetRangiora 7440
Or emailed to:email@example.com
Our standard response timeframe is an
acknowledgement within three working days and a response in 10 working days.
However, if the issue needs more time we will let you know and keep you
Where the complaint is with regards to a Councils
decision with respect to building work and you do not agree with the outcome,
you may apply to MBIE for a Determination. Visit www.building.govt.nz for
Practitioners Board (the Board) is an important part of the Licensed Building
Practitioner (LBP) scheme. Anyone can
complain to the Board about the conduct of an LBP, as long as the person
complained bout was licensed at the time the conduct occurred.
To be able to make a complaint
about an LBP you need to ensure that:
The Board cannot hear complaints
regarding payment disputes; commercial or contractual disputes including
The complaint process and forms
When you can’t agree with a council's decision about building
work, a determination can help you solve the problem. They are sometimes for
when a council has failed to act or refused to make a decision.
You may have already asked MBIE for an opinion or advice about
the same question. A determination is different because MBIE takes a detailed
look at the specific matter and makes a legally binding decision. The law that
covers determinations is set out in the Building Act 2004 (sections 176-190).