The Council operates 17 separate water supply schemes throughout the
District, supplying water to about 85% of the District’s population. Of the 17 water supply schemes that the Council operates, eight of
these are urban on-demand schemes and nine are restricted supplies.
On-demand Supplies
On-demand
supplies are for larger urban areas. On-demand means that customers
draw water directly from the Council’s water mains, without needing a
water tank on their property.
The on-demand supplies are Cust, Kaiapoi, Oxford urban, Pegasus, Pines / Kairaki, Rangiora, Waikuku Beach and Woodend.
Although
these supplies are on-demand, there may be times when it is necessary
for customers to conserve water. For information on how to conserve
water, refer to the Water Conservation page.
Restricted Supplies
Restricted
supplies are generally for areas with a lower population density and
for rural properties connected to urban schemes. On these supplies, only
an agreed volume of water is supplied to the customer's individual
storage tanks each day.
The restricted supplies are Garrymere, Fernside, Ohoka, Oxford No. 1, Oxford No. 2, Mandeville, Poyntzs Road, Summerhill and West Eyreton.
If you are on a restricted supply, all your water will be supplied from
the storage tank on your property and there will be a restrictor fitted
to the service valve on your supply.
Overview of the Council's 17 different water schemes
Scheme | Number of
Connections | Supply Type | Primary Source | Treatment |
Rangiora | 6,114 | Urban on demand | Shallow Well* | Chlorine & pH |
Kaiapoi | 4,489 | Urban on demand | Secure GW | None |
Pegasus | 546 | Urban on demand | Secure GW | Chlorine |
Woodend | 1,008 | Urban on demand | Secure GW | Manganese Filter |
Oxford Urban | 817 | Urban on demand | Secure GW | Chlorine |
Waikuku Beach | 445 | Urban on demand | Unsecure GW | None |
Pines Kairaki | 307 | Urban on demand | Secure GW | None |
Cust | 132 | Urban on demand | Secure GW | None |
Ohoka | 92 | Restricted | Shallow Well | Chlorine & pH |
Garrymere | 30 | Restricted | Shallow Well | Chlorine & pH |
Mandeville | 529 | Restricted | Secure GW | Chlorine & pH |
Fernside | 84 | Restricted | Shallow Well | Chlorine & pH |
Oxford No 1 | 307 | Restricted | Infiltration Gallery | Chlorine |
Oxford No 2 | 265 | Restricted | Infiltration Gallery | Chlorine |
Summerhill | 146 | Restricted | Infiltration Gallery* | Chlorine |
Poyntz Road | 66 | Restricted | Shallow Well | Chlorine |
West Eyreton | 47 | Restricted | Secure GW | Chlorine |
TOTAL | 15,424 | | | |
* = Projects currently underway to change source to secure groundwater source.
Water Supply Problems
If
you have problems with your water supply, please feel free to call the
Council on (03) 311 8900. If there is a water supply problem, the
Council's maintenance team will fix it for you.
It may be that your water supply problems are not the Council’s
responsibility, for example, there is a private problem with the pipes
in your house or the pipe between the Council’s service valve to your
house is leaking. If this is the case, you will need to call a plumber
and pay them to fix the problem.
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