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Water Supply in the Districtprint

The Council operates 17 separate water supply schemes throughout the District, supplying water to about 85% of the District’s population. Of the 17 water supply schemes that the Council operates, eight of these are urban on-demand schemes and nine are restricted supplies. 

On-demand Supplies

On-demand supplies are for larger urban areas. On-demand means that customers draw water directly from the Council’s water mains, without needing a water tank on their property.

The on-demand supplies are Cust, Kaiapoi, Oxford urban, Pegasus, Pines / Kairaki, Rangiora, Waikuku Beach and Woodend.

Although these supplies are on-demand, there may be times when it is necessary for customers to conserve water.  For information on how to conserve water, refer to the Water Conservation page.

Restricted Supplies

Restricted supplies are generally for areas with a lower population density and for rural properties connected to urban schemes. On these supplies, only an agreed volume of water is supplied to the customer's individual storage tanks each day.

The restricted supplies are Garrymere, Fernside, Ohoka, Oxford No. 1, Oxford No. 2, Mandeville, Poyntzs Road, Summerhill and West Eyreton.

If you are on a restricted supply, all your water will be supplied from the storage tank on your property and there will be a restrictor fitted to the service valve on your supply.

Overview of the Council's 17 different water schemes

Scheme
Number of
Connections
Supply Type
Primary Source
Treatment
Rangiora
 6,114 Urban on demand
Shallow Well*
Chlorine & pH
Kaiapoi
 4,489 Urban on demand
Secure GW
None
Pegasus
 546 Urban on demand  
Secure GW Chlorine
Woodend
 1,008 Urban on demand
Secure GW Manganese Filter
Oxford Urban
 817 Urban on demand
Secure GW Chlorine
Waikuku Beach
 445 Urban on demand
Unsecure GW None
Pines Kairaki
 307 Urban on demand Secure GW None
Cust
 132 Urban on demand
Secure GW None
Ohoka
 92 Restricted
Shallow Well
Chlorine & pH
Garrymere
 30 Restricted Shallow Well
Chlorine & pH
Mandeville
 529 Restricted Secure GW Chlorine & pH
Fernside
 84 Restricted Shallow Well
Chlorine & pH
Oxford No 1
 307 Restricted Infiltration Gallery
Chlorine
Oxford No 2
 265 Restricted Infiltration Gallery Chlorine
Summerhill
 146 Restricted Infiltration Gallery*
Chlorine
Poyntz Road
 66 Restricted Shallow Well Chlorine
West Eyreton
 47 Restricted Secure GW Chlorine
TOTAL
 15,424      

* = Projects currently underway to change source to secure groundwater source.

Water Supply Problems

If you have problems with your water supply, please feel free to call the Council on (03) 311 8900.  If there is a water supply problem, the Council's maintenance team will fix it for you.

It may be that your water supply problems are not the Council’s responsibility, for example, there is a private problem with the pipes in your house or the pipe between the Council’s service valve to your house is leaking. If this is the case, you will need to call a plumber and pay them to fix the problem.

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